INDUSTRIES WE SERVE
Industries We Serve
If your business runs on accurate weight, we already know your problems — and the equipment that solves them.

Every industry weighs differently. A quarry needs a truck scale that survives loaders and lightning. A snack food plant needs a checkweigher that survives a nightly washdown. A pharma lab needs a balance calibrated to a tenth of a milligram with the paperwork to prove it. The equipment, the tolerances, and the regulations are all different — but the underlying need is the same: a scale you can trust, backed by someone who shows up when it drifts.
That's what we do. We sell and install new equipment from the major manufacturers — Rice Lake, Cardinal, Emery Winslow, B-TEK, Ohaus, and others — and we service just about everything, including scales we didn't sell.
Below is how we work with each of the industries we see most. If yours isn't listed, call anyway. After sixty-plus years, there aren't many weighing problems we haven't handled.
Common questions
Do you calibrate scales you didn't sell?
Yes. We service and calibrate most makes and models regardless of where you bought them. If a scale is worth fixing, we'll fix it; if it isn't, we'll tell you that too.
Is your calibration accredited for food safety and pharma audits?
Yes. Bitterman Scales operates an A2LA-accredited ISO/IEC 17025:2017 calibration laboratory. Our certificates include stated measurement uncertainty and NIST traceability, and they provide the traceable calibration records SQF, BRCGS, FDA, and GMP programs require.
How fast can you get a technician out if my truck scale goes down?
When your truck scale is down, your business may be down. That's important to us, and we prioritize needs like that for our existing clients. That's why in most cases we respond to service calls same day or next day. If it's not an emergency, emergency service isn't required. But when it is an emergency, we are on it, because it's our mission to get you up and running ASAP.
How often does a scale need to be calibrated?
It depends on how hard the scale works and what regulations apply. Legal-for-trade scales must meet state Weights & Measures requirements, and most quality systems call for calibration at least annually — often quarterly for critical equipment. We'll recommend a schedule based on your actual use and put you on it so nothing lapses.









