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Bitterman Scales LLC

SINCE 1961

Over six decades of providing dependable weighing solutions.

Bitterman Scales began in 1961 when Chet Bitterman, an experienced scale technician with Pennsylvania Scale Company, heard that the Company was going to become a manufacturer and not a service provider. Chet was all about servicing scales, so he established his own company - out of his garage - in order to service one client at a time. Hundreds of Pennsylvania businesses still keep their scales weighing properly because of that decision.

Weighing is a trade where reputation is the product. A scale either reads true or it doesn't, a certificate either stands up to an audit or it doesn't, and a service company either shows up when the line is down or it doesn't. We've operated our business with that Lancaster County ethic since 1961.

The work has changed - mechanical linkages gave way to load cells, paper tickets to unattended kiosks and networked indicators - but the job hasn't: know the equipment, stock the parts, send technicians who have seen it before, and put every calibration in writing. Today that includes whatever documentation your business requires, whether that's a general Work Order, a detailed "As Found, As Left" Calibration Report, or an ISO/IEC 17025:2017 Calibration Certificate - whatever your quality system relies on and your auditor requires.

We represent the manufacturers we'd buy from ourselves - Rice Lake, Emery Winslow, B-TEK, Cardinal, Detecto, Ohaus and more - and we service every make we can get parts for, whether we sold it or not.

1961

Founded in Lancaster, Pennsylvania

Our story

In 1961, Chet Bitterman left Pennsylvania Scale Company - the national scale manufacturer in Lancaster - to start a local calibration and service company of his own. He worked out of his garage, storing his tools and parts at home and traveling to clients across southeastern and central Pennsylvania. The business grew, and most of his sons grew with it: first as apprentices, later as skilled technicians in their own right. By 1991 the company had outgrown the garage many times over and moved its offices and shop to the Willow Street area south of Lancaster, with room for equipment, inventory, and a fleet of test and service vehicles.

The Bittermans came up in the mechanical era, when installing a scale properly was a craft - precision alignment, proper lubrication, periodic fine tuning - and a scale installed right lasted generations. That standard didn't change when the industry did. When electronic load cells arrived in the 1980s, they were convenient but vulnerable: electronics in a pit can be killed by moisture, flooding, and electrical surges. While other companies were content to sell electronics and enjoy the replacement business, Bitterman offered a third option through Emery Winslow: hydrostatic (Hytronic®) load cells with no electronics at all, so there was nothing in the pit for surges or water to destroy. Customers who paid a little more up front got a far lower cost of ownership over the scale's life. We still stand behind that trade today.

Modern electronic cells have improved enormously - better sealing, better grounding - and we sell and service them across every brand we carry. But the habit that built this company hasn't changed: our technicians troubleshoot from the ground up, starting with weighing fundamentals, rather than from the top down, swapping parts at symptoms. It's why we're regularly called to solve problems another scale company couldn't.

  • 1961 - founded by Chet Bitterman, a Pennsylvania Scale Company veteran, working from his garage
  • 1991 - moved to a dedicated shop in the Willow Street area, south of Lancaster
  • Decades-long Emery Winslow hydrostatic (Hytronic®) partnership - scales with no electronics to fail
  • Today - A2LA-accredited ISO/IEC 17025:2017 calibration laboratory, Certificate #6010.01
  • Documentation to commercial (NIST Handbook 44) and industrial (ISO 9001 / 17025, AASHTO) requirements

What customers say

Our best salespeople are the plant managers, quarry operators, and farmers who've kept calling us back for decades - and the competitors' unsolvable problems that ended up solved.

Bitterman technicians installing a scale

Careers at Bitterman Scales

Scale technicians are equal parts millwright, electrician, and metrologist - and good ones are hard to find. We train ours, the same way Chet trained his sons. If you like field work that changes daily, equipment you can put your hands on, and a trade where precision actually matters, we'd like to hear from you.

We hire for field service technicians and related roles as the team grows. Use the contact form, choose Careers, tell us about your background and attach your resume - or call the shop.

  • Field service technician - scale installation, repair, and calibration
  • Paid training toward certification on the brands we carry
  • Company truck for field roles; local territory, home nights

Apply - attach your resume