Reviews And Testimonials By Our Customers
Companies throughout the Lancaster County, PA and northern Maryland area rely on Bitterman Scales LLC as a skilled partner in the field of scale calibration, installation, service, and troubleshooting. Below are a selection of reviews and testimonials from among our customer base.
Fred Hess Operations Manager, Hess Bros. Fruit Co. http://www.hessbros.com
I choose Bitterman Scales LLC because of their prompt response to service calls. I believe they have a very skilled and courteous service staff. They always ask my staff if it is a good time to work on a particular piece of equipment and try not to interrupt our work schedule. A good company to work with. –Fred Hess, Operations Manager, Hess Bros. Fruit Co., Leola, PA
Eric Freed Maintenance Manager, US Concrete Precast Group http://www.us-concrete.com
Bitterman Scales LLC has been performing US Concrete Precast’s (scale) calibrations since the 1970’s, but that doesn’t mean they can’t adapt to new technology quickly. In 2003, we brought a new batch plant mixer on our line, and even with the new system, they had absolutely no problems working with our new equipment and they adjusted accordingly. Not only are they very skilled at what they do, they are also flexible. I could ask them to come at 5 a.m. or 12 p.m. and they would be here with no questions asked. I sincerely look forward to their visits. –Eric Freed
Bruce Roland Sr. Lab Technician, Thermal Solutions LLC http://www.thermalsolutions.com
The past two years that we’ve used (Bitterman Scales LLC) to calibrate our scales has been great. The first year we had Roger and this year was Josh, both were very professional and friendly and went out of their way to give us a better product, something you don’t find much anymore and it was great dealing with both of them. Thanks again for the great service. –Bruce Roland
Sam Beamesderfer President, Gehman Feed Mill, Inc.
“We began to work with Bitterman Scales as our local scale service company over 40 years ago, and we continue to choose them today. They have sold and installed a number of our scales, including our truck scale and batch hopper system. They have performed upgrades on scales throughout our Mill, including customizing our weigh buggies. We appreciate their knowledgeable and skillful service. They know which scales will work best in certain applications, and how to install them in a way that yields accurate, long-term service for our business. We continue to choose Bitterman because of their quality work, fair price, and prompt response to our needs.” –Sam Beamesderfer
Junior Ferrer Material Coordinator, Graham Packaging Co. http://www.grahampackaging.com
“I choose Bitterman Scales as my local scale service company because their products are reliable and they provide good service, correcting any problem in a timely manner. I especially appreciate that they take time to explain what will work for company processes and how to maintain the scales that we use. Simply put, they are good at what they do.” –Junior Ferrer
Brad Kern Mainteance Manager of Mark Hershey Farms, Lebanon, PA http://www.markhersheyfarms.com
I choose Bitterman Scales as my local scale service company because the quality of work and knowledge of (their) staff is impressive, along with the courtesy to service and repair breakdowns immediately.” –Brad Kern, Maintenance Manager, Mark Hershey Farms, Lebanon, PA
W. B., Truck Scale Installation Project Manager Project Manager, Manufacturer in Central PA
After working with Bitterman Scales [on our truck scale installation project], I’d recommend them since they were professional in all correspondences, timely with their product and process responses and site trips, was able to provide a turnkey project, wowed me with their efficiency regarding demolition, project management and installation, was able to stay in the timeline they supplied and helped add value to the business. Furthermore, after project completion, there were no issues with start-up of the equipment, operators are satisfied with its use and it meets all our needs and expectations.
–W.B., Truck Scale Installation Project Manager, Manufacturer, Central PA